Servicing - Service your Ford in Auckland | John Andrew Ford Auckland

Fixed Price Servicing

When you come to John Andrew Ford Service & Tyre centre, we will ensure you understand the work that is to be done to your vehicle - and how much it will cost. Your service advisor will provide a full report on the work carried out, the condition of your vehicle and anything you should keep an eye on for the future. Servicing with an Eagers Automotive (our company) dealership is the best way to protect your vehicle. We offer lifetime transferrable Fixed Price Servicing on all John Andrew Ford vehicles, outside the scope of their warranty. 

We recommend booking a manufacturer scheduled service if your vehicle has a balance of factory warranty remaining. The Eagers Automotive Fixed Price Service offer is not intended to replace a manufacturer service and additional work may be required to ensure the service meets minimum warranty standards as specified by the Manufacturer. 

We offer four used vehicle fixed price Premium services, depending on the size of your vehicle; small, medium, large or prestige. Our used vehicle fixed price service offers are valid for all makes and models but do not cover wear and tear items.

 The John Andrew Ford used vehicle fixed price services are below:


FIXED PRICE SERVICING

SMALL

$240

Fiesta

Ecosport

Puma




What's Included


MEDIUM

$290

Focus

Mondeo

Kuga/Escape




What's Included

LARGE

$380

Territory

Ranger

Everest

Endura

Transit

Falcon

What's Included

PRESTIGE

$440

Focus RS

Raptor

Mustang

FPV



What's Included



TERMS & CONDITIONS

   Lifetime Transferrable Fixed Price Service               

  • All Eagers Automotive used vehicles have access to lifetime fixed price servicing at an Eagers Automotive Service & Tyre centres.
  • The Eagers Automotive used vehicle fixed price service offer is available for the life of the vehicle and is transferrable between vehicle owners.
  • The minimum recommended service interval for all Eagers Automotive used vehicles is 12 months.
  • The cost of an Eagers Automotive used vehicle service is subject to change without notice.
  • The Eagers Automotive used vehicle fixed price service offer is not intended to replace a recommended factory service. Eagers Automotive service centres will provide a quote for any additional recommended work associated with a vehicle’s specific factory service requirements.
  • If during service a vehicle is deemed to require repair or replacement of any parts, additional charges will apply and the customer will be notified before any further work is carried out.
  • Eagers Automotive service centres will always quote to use genuine parts and consumables wherever possible as their quality is trusted and preferred.
  • Non-genuine alternatives can be provided upon customer's request.
  • The Eagers Automotive used vehicle fixed price service offer excludes wear and tear items. Any work identified as needed resulting from normal wear and tear will be an additional cost.
  • Written authorisation from the customer is required for any additional work required.
  • Bookings are essential.
  • Loan cars are subject to availability

    Minimum Acceptable Reconditioning Standards
  • Completion of a comprehensive vehicle background check
  • Completion of a 100 Point Safety and Mechanical Inspection
  • Completion of a vehicle service (if due or required) including application of John Andrew Ford NZ used vehicle service sticker
  • Completion of a wheel alignment inspection
  • Updated Warrant of Fitness certification
  • Updated Vehicle Registration (if applicable, minimum 3 months expectation at time of sale)
  • Updated Road User Charges (if applicable, minimum 1,000km available at time of sale)
  • Clean full set of vehicle mats (type and brand at dealer’s discretion)
  • Blackening of tyres
  • Application of John Andrew Ford NZ used vehicle plate frames to front and rear of vehicle
  • Basic wash and groom of vehicle
  • Paint and panel work (if required)

100 Point Safety and Mechanical Inspection               

  • ALL John Andrew Ford NZ used vehicles will undergo a 100 Point Safety and Mechanical Inspection at an John Andrew Ford NZ service centre prior to being offered for sale on an John Andrew Ford NZ yard.
  • During the inspection, an John Andrew Ford NZ technician will complete an John Andrew Ford NZ 100 Point Safety and Mechanical Inspection checklist. This checklist will detail any relevant notes and indicate any potential areas requiring further attention before being offered for sale.
  • Once an inspection is completed, the checklist will be reviewed and signed off by the relevant service manager before being returned to the used vehicle manager.
  • If any extra work is recommended on the vehicle as a result of the inspection, this must be quoted by a service advisor and authorised by the used vehicle manager before work commences. Work relating to safety or warranty concerns will be carried out prior to the vehicle being offered for sale on an John Andrew Ford NZ yard. Cosmetic or superficial recommendations will be carried out at the used vehicle manager's discretion.
  • A vehicle that has completed a 100 Point Safety & Mechanical Inspection and has been approved for sale by the used vehicle manager will display the official John Andrew Ford NZ 100 Point Inspection sticker on its rear windscreen.
  • The original 100 Point Safety and Mechanical Inspection Checklist can be made available upon request at any time. It will also be provided to the customer alongside the vehicle's recent Warrant of Fitness and any other service history paperwork at the time of vehicle delivery for the customer's records.

Contact us

For more information call us today on 0800 523 673 or request a service below.

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